Description
Mobile Telemetics System (MTS)
Hyundai motor companies are now faced with the task of shifting
their paradigm from vehicle-centered services to customer valuecentered services,
with the ultimate goal of securing global leadership in the fi eld of vehicle
IT and telematics.
Hyundai Motor plans to achieve this by realizing a terminal
platform fl exible to changes in IT technology, cooperating with global IT companies,
creating an eco-system and providing the latest contents & services based on
an open environment.
Blue Link is a dynamic, telematics technology that allows
Hyundai vehicles to send—and receive—important and useful information.
The system uses an enhanced cellular network, with automatic
roaming, that optimizes connections and prioritizes emergency requests.
With Blue Link you get…
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Automatic emergency assistance, in the unfortunate
event of a collision.
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The convenience of point-of-interest search and navigation
assistance, as well as the ability to remotely operate various vehicle
features.
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The peace of mind of self-diagnostic vehicle reports,
and more.
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Main Features
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1. |
TMU Concept : Registered driver request the Service
from Call Center (Safety and Security, TBT service, etc.)
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2. |
GPS & CDMA Communication : Connect the Call Center
by CDMA. Use Simple Navigation System by GPS & CDMA (Only Audio type).
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3. |
Integrate a Voice Recognition & Communication : User
can operate the service by Speech Recognition (only Audio) User can
use downloaded POI Data by CDMA (only AVN).
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4. |
Control BCM by Call Center Service : Door Lock/Unlock,
Horn/Light, Remote Start/Stop be operate by Service.
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System Components
targeted email lists
Using procedures
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1. |
Enrolling in Blue Link
After the enrollment process, you can use to access
your Blue Link preferences.
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For more detail procedure, please refer to
the Blue Link owner's manual.
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2. |
Subscribe the Blue Link Packages
Blue Link services come in three groupings, or packages:
Assurance
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• Automatic Collision Notification and Assistance
• SOS Emergency Assist
• Enhanced Roadside Assist
• Monthly Vehicle Report
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Essentials
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• Convenience:
– Remote Door Lock
– Remote Door Unlock
– Remote Horn/Lights
– Remote Vehicle Start*
– Quick Tips
– Location Sharing
– Voice Text Messaging
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• Vehicle Self Diagnostics:
– Automatic Diagnostics Trouble Code Notification
– Maintenance Alert
– Recall Advisor
– Service Link
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• Safeguard:
– Stolen Vehicle Recovery
– Stolen Vehicle Slowdown
– Vehicle Immobilization
– Valet Alert
– Panic Notification
– Alarm Notification
– Geo-Fence
– Speed Alert
– Curfew Alert
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Guidance
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• Point of Interest Search by Advanced Voice
Recognition
• Point of Interest Web Search & Download
• Turn-by-Turn Navigation**
• Daily Route Guidance with Traffic Conditions
• Traffic
• Gas Station Locations & Gas Prices
• Eco-Coach
• Restaurant Ratings & Locations
• Weather
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Owners can subscribe to Blue Link packages in the
following groupings;
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Assurance + Essentials
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| C. |
Assurance + Essentials + Guidance
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3. |
Setting Blue Link preferences
Many Blue Link features, reports, or alerts require
setup, with input from you.
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For more detail procedure, please refer to
the Blue Link owner's manual.
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4. |
Accessing Blue Link preferences
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(1) |
Smart Phone Mobile Application
You can download the Blue Link mobile app
to your compatible smart phone.
For more detail procedure, please refer to
the Blue Link owner's manual.
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(2) |
In-car Application
Controls for Blue Link in-vehicle voice-response
use are located on the rearview mirror.
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For more detail procedure, please
refer to the Blue Link owner's manual.
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(3) |
Web Application
Many Blue Link features can be customized,
activated, or accessed at www.MyHyundai.com.
This is your important link to getting the
most out of your Blue Link system.
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For more detail procedure, please
refer to the Blue Link owner's manual.
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Service List
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1. |
Safety and Security
Service Name
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Service Trigger
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- Auto Collision Notification
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In the event of an accident or air bag deployment,
ACN notification will be triggered automatically.
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- SOS – Emergency Assistance
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It will be triggered by manually pressing the
SOS button on the inside mirror.
It will connect you to emergency assistance helper.
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- Alarm/Panic Notification
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when the vehicle alarm system is activated, it
will be automatically triggered and inform to owner.
If the customer push the panic button of key
FOB near the vehicle, it will be triggered and notify that driver
or vehicle occupant may be in danger
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- Enhanced roadside
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Push the Interactive Voice Recognition (IVR)
button on the inside mirror and ask the operator for help.
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- Speed Alert
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Customer can setup notification limit of vehicle
speed on the web or by asking operator using IVR call.
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- Remote Door Control – Lock
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Customer can ask for Remote Door Lock service
by using the Smart Phone application or on the web(CWP) or asking
the operator by IVR call.
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- Remote Door Control – Unlock
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Customer can ask for Remote Door Unlock service
by using the Smart Phone application or on the web(CWP) or asking
the operator by IVR call.
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- Remote Horn and Lights
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Customer can ask Horn&Light or Light Only services
by using the Smart Phone application or on the web(CWP) or asking
the operator by IVR call.
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- Stolen Vehicle Recovery
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In the event your vehicle or reported
stolen, to law enforcement authorities, the BlueLink
Customer Care Center can use the GPS system to help
pinpoint the exact location of the vechicle and assist
in its recovery.
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The customer can ask stolen vehicle
recovery by using phone, or on the web.
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- Vehicle Immobilization/Slowdown
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This service can be triggered on request by police
only
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- Curfew Alert
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The customer can setup notification time interval
that vehicle being used on the web or by asking operator using IVR
call.
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- Vehicle Remote Start
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The customer can ask remote start service by
using the Smart Phone application or on the web(CWP) or asking to
operator by IVR call. (Automatic transmission only)
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2. |
Voice Recognition Module (VRM)
Service Name
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Service Trigger
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- Eco Coach
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1. |
Showing the eco-coach window.
The customer can see the average
efficiency curve of fuel consumption by selecting eco-coach
software button into the Info menu (AVN) or saying “eco-coach
on” using PTT button on the inside mirror. (Audio)
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(1) |
AVN TMU
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A. |
Selecting eco-coach
button
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(2) |
Audio TMU
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A. |
Saying “Eco-coach
on” menu : Press PTT button on the inside
mirror, after heard “Please say command”
sound, say “Eco- coach on”
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2. |
See the fuel consumption on the web.
Refer to the telematics web service
manual for detail information.
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- Maintenance Alert Notification
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Refer the telematics web service manual for detail
information about setup mile triggered to diagnostic service
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- Automated DTC notification
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If the vehicle has identified a problem, this
information will be sent for server automatically.
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- Recall and campaign advisor
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When any recall or campaign notification for
his vehicle is sent by HMC, it will be shown on the screen. The
customer can hear notification by using IVR call, after the notification,
the popup will be removed automatically.
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- Web- Based Diagnostics
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The customer can check the status of vehicle
using telematics web server.
Refer to the telematics web service manual for
more information.
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- Scheduled Diagnostics
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There are two kinds of scheduled diagnostic options.
Please see telematics web service manual for more information.
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3. |
Geographic Information System (GIS)
Service Name
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Service Trigger
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- Traffic Flow Accident Construction Control
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The customer can hear construction or accident
condition on the driving road flow using IVR call. Please ask operator
after IVR call connected.
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- Daily Route Guide with Traffic
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The customer can hear traffic comparison between
several road using IVR call. Please ask Operator after IVR call
connected. Before listen this service, the customer should establish
the routes on the web. Refer to the telematics web service manual
for more information.
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- Gas Station Location and Fuel
Prices
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The customer can hear Gas station location and
Fuel prices using IVR call, Point of Interests (POI) information
can be downloaded on the vehicle.
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- Geo-Fence
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The customer can setup valid boundary of vehicle
driving. It can be used for Varlet geo-fence or normal geofence.
Both can be setup by web or by asking operator using IVR call.
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- Operator Navigation
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The customer can hear navigation using IVR call.
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- POI by Guided IVR with Operator Backup
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POI download can be requested via IVR call.
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- POI Download via Web Portal
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POI download can be requested using web portal.
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- POI Searching by IVR
(TMU and Phone)
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POI download can be requested via IVR call.
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- Location Sharing
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For this service, the customer should pre-register
a friend information on the web. When your friend asks inform he’s/she’s
location to you, it can will be download by a kinds of POI.
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4. |
Operator Service & ETC
Service Name
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Service Trigger
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- IVR Owner’s Manual
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The Customer can hear how to using about any
kinds of vehicle Manual. Please ask operator on the IVR call.
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- Operator Assisted Owner's Manual
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The Customer can hear how to use any Manual.
Please ask operator on the IVR call.
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- Q-feedback
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This is a diagnostic services. When customer
hear any unusual noise on the vehicle, customer can ask to check
the vehicle using IVR call.
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Service Name
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Service Trigger
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- Voice Text Messaging
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Pair a Bluetooth phone to the vehicle's Bluetooth
system.
Use the vehicle's Bluetooth system to call, toll-free,
877-730-2896
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- Provisioning
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In case of being powered on for the first time
at the Hyundai Factory for North American or US Port.
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- TMU Disable Mode
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“blueLink not active. Please call xxx-xxx-xxxx”
will be displayed when any button is pushed.
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- TMU Swap
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The Proper TMU (TeleMatics Unit) should be installed
on the vehicle.
“Incorrect Telematics Unit Contact Dealer” will
be displayed if incorrect TMU is installed.
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Components 1. Telematic unit (TMU) 2. BlueLink keypad 3. Roof Antenna 4. AUX jack 5. AVN or Audio head unit 6. External amplifier 7. Mic ...
Component Connector Pin Information [Audio type] No. Description No. Description 1 Ground 17 - 2 Ground 18 Battery 1 3 - 19 IGN 1 4 Keypad ground 20 ACC 5 MIC output - 21 Airbag 6 MIC output + 22 Keypad ...
Hyundai Santa Fe (DM): Description and Operation
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